Frequently Asked Questions
Problems with account and login
If you have forgotten your password, please click https://wondersavy.com/password/reset If you have already tried to reset your password but have not received an email from us, please check your junk or spam folder.
If you need further assistance with another issue related to your account, you can contact our customer support at support@wondersavy.com or live chat.
How does the recurring payments work for my membership?
Since the first day after the Trial Service period ends (means 3 days) You will be entitled to our Service based on a monthly fee membership with a price of 59.99 EUR per each 30 Days of the membership.
How do i cancel my membership?
You can always contact our support for a cancellation of your membership on our email or live chat.
– Log in to your account and go to “My Account”, go to “Cancel Membership” and click “Cancel”.
– By contacting our customer support team at the email address support@wondersavy.com or via live chat.
You will receive a confirmation email regarding the cancellation of your membership.
* Please note that you cannot cancel your membership within the first 24 hours while we update the registration information.
Will i get a refund if i cancel my membership?
We do not refund the prices of the membership plans as you have immediate full access to our services.
My card was charged without my consent. What to do?
Once a trial subscription/membership is over, it automatically converts to a monthly subscription or membership if you do not cancel it within the stated trial period. Please review the terms and conditions of the site from which the purchase of a trial subscription/membership was made to confirm the period and the process of rebilling.
I only made a purchase of a trial subscription or membership. Why do you keep billing me?
Once a trial subscription/membership is over, it automatically converts to a monthly subscription or membership if you do not cancel it within the stated trial period. Please review the terms and conditions of the site from which the purchase of a trial subscription/membership was made to confirm the period and the process of rebilling.Once a trial subscription/membership is over, it automatically converts to a monthly subscription or membership if you do not cancel it within the stated trial period. Please review the terms and conditions of the site from which the purchase of a trial subscription/membership was made to confirm the period and the process of rebilling.
How do I manage my subscriptions?
You may manage your subscriptions in your personal accounts.
Right upon the trial completion and with each new product supply shipment you’ll get an email with the order details and link to your personal account. Check your email to find those links.
There you may manage your subscriptions and find the full information on your billing history.
